7th January 2009
Non standard installation requirements
(Additional elements/ charges)

In some situations, additional ad-hoc costs may be incurred for ‘Non standard’ items.
Here are some of the additional chargeable elements, which may be required to effectively complete the installation in a safe and professional manner.
Example:

  1. Specialised access equipment - Hoists/ Cranes etc
  2. Three-storey properties – Extra long ladders
  3. Extra labour requirements (2 Man Team/ SIT)
    (To overcome technical/ lifting/ safety issues/ Site Access issues)
  4. Specialised mounting materials/ equipment
    (Extra large wall brackets/ Chimney mounts, Extended Masting/ Over The Roof etc)
  5. Extended cable runs (Over 15m in length to an output point)
  6. System earth bonding solutions (PME)
  7. Non Standard signal amplification (in Line Amplification)
  8. Specialised cable management requirements (Conduit/ trunking/ catenery wire etc)
  9. Road closure – permits etc
  10. Ad-hoc long distance travel allowance (Highlands/ Islands etc)

These additional elements would be deemed to fall outside the definition of a ‘Standard’ call and therefore be agreed and submitted to the client/ customer on an ad-hoc basis (COD).

It is reasonable to expect that a small percentage of installation sites will exist outside the normal bounds of a ‘Standard’ type installation – Example larger buildings/ older design building/ bespoke complexes etc.

Due to the general complexity and technical nature of these special sites, TSG Service Agents reserve the right to discuss the technical requirements of such sites with the client/ customer and then agree/ submit installation charges on an ad- hoc basis for the said sites with the client’s/ customers agreement